As the great Ratt song goes…..”Lack of Communication….Lack of….Communication”
People avoid confrontation like the plague. Some would rather ignore and hope it goes away but this might be the absolutely worse approach possible. Case in point – I have been working on finding a coach to take over my son’s second grade basketball team. We met this nice young man through a camp Caleb attended this summer that is very involved in professional basketball and coaches kids’ select teams. We had everything set for him to meet the team this week and everyone was excited. He actually just got married and went on his honeymoon….and I have not heard from him again! I emailed him twice, texted him and called him…to no avail. From our initial impressions, he seemed like a great guy that was able to connect with kids. I can only surmise that he changed his mind and did not want to commit to this with an already arduous full-time job. HOWEVER, there is never an excuse for a lack of communication.
People lose all credibility when there is a lack of transparency. Humans are inherently forgiving…if the issue is communicated in a timely manner. It is best not to avoid confrontation but accept, discuss and move forward. However, avoidance is not an option. People are no longer upset at the decision you have made, they are upset at the lack of communication and lack of trust you have put in the relationship. Finally, it really comes down to lack of closure and really understanding what happened and what caused this decision.
I have no idea what happened in this current situation; I can only surmise from the little I know. I can say though that the organization he works for is very well-known and he represents this organization (like we all do) at all times. He has set a bad precedent and I will make sure never to attend anything by this organization and I will make sure, if asked, to tell friends why as well.