Crisis Management is a unique practice that is only necessary at the most dire times. When it is necessary and practiced appropriately, it can save a company from the worst outcomes. This keynote presentation (first presented at the 2016 IIA/ISACA GRC Conference) will take attendees through the basics of Crisis Management, who does it well and what is the risk/compliance role in this process.

• Learn lessons from companies that mishandled crisis management in the extreme.
• Discuss how to handle crisis messaging when social media has exposed every facet of life.
• Understand how to deal with the pervasiveness of social media.
• Participate in a discussion of handling a significant personal crisis.