People-Centric Skills 2.0: Even More Crucial Communications

SEMINAR OVERVIEW

In 2016, the IIA Common Body of Knowledge (CBOK) Practitioner Study highlighted the most important skills CAE’s are looking for in the report, “The Top 7 Skills CAE’s Want: Building the Right Mix of Talent for Your Organization” (see Exhibit 1). Critical thinking and communication have consistently been rated as the top skills for audit success.
People-Centric Skills was initially published in 2014 as the first publication to tackle the wide-ranging topic of communications skills for internal auditors. Due to its popularity, People-Centric Skills, 2nd Edition, will tackle the next-level of communication skills.

Danny M. Goldberg will preview this new book, due out in May from Wiley, with topics of discussion centered on the following:

• Reading People (Fraud Interview)
• Emotional Intelligence
• Determining the Optimal Mode of Communication
• Influencing Change through Communication
• Public Speaking/Presentation Skills
• Coaching and Mentoring
• Reading Body Language
• Thinking Quickly on Your Feet
• Crisis Management

WHO SHOULD ATTEND

Attendees who would like to continue to hone their communication skills and see a different perspective on key topics.

WORKSHOP OBJECTIVES

• Using Emotional Intelligence effectively in a modern work environment
• Choosing the Optimal Mode of Communication to Use Based on Factors
• How to Influence Change through Communication
• Utilizing the STARS Method for Thinking Quickly on Your Feet!

WORKSHOP OBJECTIVES

• Reading People (Fraud Interview)
• Emotional Intelligence
• Determining the Optimal Mode of Communication
• Influencing Change through Communication
• Public Speaking/Presentation Skills
• Coaching and Mentoring
• Reading Body Language
• Thinking Quickly on Your Feet
• Crisis Management